Effective Date

August 9, 2024

Introduction

Welcome to Road Imperium. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

Information We Collect

• Personal Information: We collect personal information that you provide to us, such as your name, phone number, and other contact details, when you sign up for our services or communicate with us.
• Usage Data: We may collect information about how you use our services, including your interactions with our website or mobile application.

How We Use Your Information

• Consent for SMS Messages: Before sending you any SMS messages, we will ask for your explicit consent. You can opt-in to receive SMS messages, and we will only send messages related to the services you have requested or agreed to receive.
• Service Improvement: We use your information to improve our services, respond to your inquiries, and provide you with updates or information relevant to your use of our services.

Types of SMS Communications

If you have consented to receive text messages from Road Imperium, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or account status.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Road Imperium in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Method

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at +1 (463) 777-9490.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary.

Data Sharing and Disclosure

• No Third-Party Sharing: We do not sell, trade, or otherwise share your personal information with third-party services or organizations. Your information is used solely for the purpose of providing and improving our services and communicating with you as outlined above.
• SMS Consent and Phone Numbers: The SMS consent and phone numbers collected will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices to safeguard your data.

Your Choices

• Opt-Out: You may opt-out of receiving SMS messages at any time by following the instructions provided in the messages (e.g., “Reply STOP to unsubscribe”) or by contacting us directly.
• Access and Updates: You have the right to access, correct, or delete your personal information. Please contact us if you need to update your information or if you have any concerns about the data we hold.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: